2 Jobs in Pittsburg, KS
Inteplast Group is Hiring a Customer service coordinator Near Pittsburg, KS
Description / Job Summary
Pitt Plastics, Inc. - 50 years in business and we keep growing every year!
We are looking for two customer-oriented service individuals.
- Monday to Friday work week
- Excellent Benefits Offering - low cost individual and family insurance plans401K MatchingPaid vacation, illness and personal time10 paid Holidays..... MANY MORE
Our customer service coordinators act as a liaison, provide product / services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSCs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk.
Customer service Coordinators can put themselves in their customers’ shoes and advocate for them when necessary. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities / Duties
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal / customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Required Skills
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Required Experience
Must have minimum of 1 year in Customer Service Role
Required Education
High school degree required - some college preferred
Last updated : 2024-05-04
Job Summary
Full Time
Wholesale
$35k-45k (estimate)
05/06/2024
08/03/2024
inteplast.com
HOUSTON, TX
3,000 - 7,500
1978
Private
ELIANNA MORENA
$1B - $3B
Wholesale
Related Companies
About Inteplast Group
Formosa Plastics is a manufacturer and supplier of polyvinyl chloride resins and other plastic products.
The job skills required for Customer service coordinator include Customer Service, Customer Support, Presentation, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
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CS coordinator may also provide the clients with product and service knowledge.
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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
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The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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Step 3: View the best colleges and universities for Customer Service Coordinator.
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